Terms & Conditions

Welcome to Kinivao.com! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services or making a purchase.

🔹 1. General Terms

✅ By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
✅ You agree not to use our products or services for any unlawful or unauthorized purpose.
✅ Kinivao reserves the right to modify, suspend, or discontinue any part of our website or offerings without prior notice.

🔹 2. Product Information & Pricing

📌 We strive to ensure all product details, pricing, and images on Kinivao.com are accurate and up to date.
📌 However, we do not guarantee the absence of errors in descriptions or pricing.
📌 All prices are subject to change without notice, and promotional offers are available for a limited time only.

🔹 3. Order & Payment Policy

🛒 Orders are accepted based on product availability and Kinivao’s discretion.
🛒 We reserve the right to cancel any order in cases of stock issues, pricing errors, or suspected fraudulent activity.
🛒 Payments must be completed via our secure payment gateways or Cash on Delivery (COD), if available in your location.

🔹 4. Shipping & Delivery

🚚 Delivery timelines may vary based on your location, shipping partner, and unforeseen factors (e.g., holidays, weather).
🚚 Kinivao is not liable for delivery delays caused by third-party couriers.
🚚 In case of lost or undelivered packages, please contact our support team for assistance.

🔹 5. Return, Refund & Exchange Policy

🔄 You may request a return or exchange under these conditions:
✅ The item is unused, in original packaging, and undamaged.
✅ You must initiate a return request within 48 hours of receiving the product.
✅ Refunds will be processed within 7-10 business days once the return is approved.
📌 See our full Refund & Return Policy for more details.

🔹 6. User Accounts & Privacy

🔐 When registering on Kinivao.com, you agree to provide accurate and current information.
🔐 You are responsible for maintaining the confidentiality of your account credentials.
🔐 All user data is protected under our Privacy Policy and will never be sold or shared without consent.

🔹 7. Intellectual Property Rights

📢 All content on Kinivao.com—including logos, product images, and site design—is owned by or licensed to Kinivao and protected by intellectual property laws.
📢 Unauthorized use, copying, or distribution of our content is strictly prohibited.

🔹 8. Prohibited Activities

❌ Do not use Kinivao.com for any illegal, abusive, or fraudulent activity.
❌ Hacking, unauthorized access, or tampering with our website is not allowed.
❌ Do not spread misinformation or harass other users or Kinivao staff.

🔹 9. Limitation of Liability

📌 Kinivao is not liable for any damages, losses, or injuries resulting from use of our website or products.
📌 We do not guarantee that the website will be uninterrupted, error-free, or virus-free.

🔹 10. Changes to Terms & Conditions

📢 Kinivao reserves the right to change or update these terms at any time.
📢 Updates will be posted on this page. Continued use of the site signifies acceptance of the latest terms.